Privacy policy
At Jozour Academy we respect your privacy and your children’s privacy, and we collect only the minimum data needed to provide lessons. This page explains what we collect, why, how we protect it, and your rights.
Who we are
Jozour Academy is an online academy offering one-to-one lessons in Arabic, the Holy Quran and Islamic manners for children of Arab and Muslim families in Europe. For anything related to your data, contact: [email protected] or WhatsApp +44 7570 163115.
What data do we collect?
- Contact details: the parent’s name, WhatsApp number, email if you send it, and country.
- Your child’s learning data: first name, age, level, subject, lesson times, attendance, lesson reports and monthly report, and Jozour Passport stamps.
- Payment data: payments are made via Stripe, PayPal or bank transfer. We do not store your card details; the payment provider holds them.
Why do we use it?
- To arrange the trial lesson and regular lessons, and to choose the right teacher.
- To send a report after every lesson and a monthly report, and reminders about lessons and renewals.
- To monitor teaching quality through educational supervision.
We do not sell your data or share it for advertising.
Children’s data
We handle children’s data with special care. We collect it only with a parent’s consent, and we never use a child’s image, voice or name in any published content without the parent’s explicit written permission. Teachers do not contact children outside lessons and the academy’s official channels.
Lessons and recording
Lessons are held live on Zoom. We only record lessons if you request the recording add-on, and the recording is then used only for you to review the lesson with your child.
Services we use
We rely on trusted services to deliver lessons and stay in touch: WhatsApp (Meta) for communication, Zoom for lessons, Google for records, and Stripe and PayPal for payments. Some data may be processed outside the EU, including by our teaching team in Egypt, Syria and Palestine, and we take care to protect it.
Cookies
This site currently uses no tracking or advertising cookies. If we add them in the future, they will only run after you consent.
How long we keep data
We keep your data for as long as you are subscribed, then for a reasonable period afterwards for follow-up and records. You can ask us to delete it at any time.
Your rights
You have the right to access your data and your child’s data, to ask for it to be corrected or deleted, and to object to its use. Write to us at [email protected] and we will reply as soon as possible. You also have the right to complain to the data protection authority in your country.
Changes to this policy
We may update this page from time to time; the date of the last update appears at the top.